PRIVACY
POLICY.

WHEN THIS POLICY APPLIES

This Privacy Policy applies to marqueandmortar.com and to personal information received through website-related emails, inquiries and scheduling. It does not govern a client’s own website, an unrelated third-party platform or information handled under a separate signed client agreement.

WHAT YOU CHOOSE TO SHARE

When you email us or complete the inquiry experience, you may share your name, email address, brand or business name, website or social profile, area of interest, preferred timing, anticipated investment and details about your goals.

The inquiry form currently prepares an email on your device. Marque & Mortar receives those answers only if you choose to send that email.

Please do not send passwords, payment-card details, government identification numbers or other highly sensitive information through the website or ordinary email.

TECHNICAL AND USAGE DATA

Squarespace and connected website services may automatically receive technical information such as your IP address, browser, device type, operating system, referring page, pages viewed, approximate location, visit times and cookie or similar identifiers.

This information supports website operation, security, diagnostics and a general understanding of how visitors move through the site.

NECESSARY AND ANALYTICS TECHNOLOGY

Squarespace uses necessary cookies to operate key website features and may use non-essential analytics or performance cookies to measure how visitors interact with the site. Availability may depend on your location, browser settings and cookie choices.

You can manage cookies through your browser and, where displayed, through the website’s cookie banner. Blocking some cookies may affect how parts of the website work.

OPERATING THE SITE AND RESPONDING TO YOU

Information may be used to:

• respond to an inquiry or requested conversation;
• consider whether a potential engagement is a suitable fit;
• prepare a proposal or next step at your request;
• schedule and manage meetings;
• operate, maintain, secure and improve the website;
• understand general website traffic and performance;
• maintain business records; and
• comply with law or protect legitimate rights and interests.

LIMITED DISCLOSURE

We may share information with service providers that support the website and our communications, including Squarespace, email providers, scheduling services and analytics tools. Those providers handle information under their own terms and privacy practices.

Information may also be disclosed when reasonably necessary to comply with law, respond to lawful process, protect rights or safety, investigate misuse, complete a business reorganization or act with your direction or consent.

Marque & Mortar does not sell personal information and does not use this website to provide third parties with personal information for their own targeted advertising.

GOOGLE CALENDAR APPOINTMENTS

If you choose to book a conversation through a Google Calendar appointment link, Google may collect information directly from you under Google’s own terms and privacy policy. Marque & Mortar may receive the contact and appointment details Google provides so we can hold and manage the meeting.

Using the scheduling link is optional. You may contact us directly by email instead.

HOW LONG INFORMATION IS KEPT

We retain personal information only for as long as reasonably needed to respond, evaluate a potential engagement, provide agreed services, maintain appropriate business records, resolve disputes or satisfy legal obligations. Information that is no longer needed may be deleted, anonymized or retained in secure backups until those backups are routinely overwritten.

REASONABLE CARE

We use reasonable administrative and technical measures suited to the nature of the information we handle. No website, email system, transmission method or storage service can be guaranteed completely secure, and you provide information online at your own risk.

ACCESS, CORRECTION AND DELETION

Depending on where you live and subject to applicable exceptions, you may have rights concerning access to, correction of or deletion of personal information connected with you. You may also withdraw a prior consent where consent is the basis for processing.

To make a request, email info@marqueandmortar.com with enough information for us to understand and verify the request. We may retain information where permitted or required by law.

NOT DIRECTED TO CHILDREN UNDER 13

This is a business-to-business website and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

PROCESSING IN THE UNITED STATES

Marque & Mortar is based in Charleston, South Carolina. If you visit from another country, information may be processed in the United States or in other places where our service providers operate. Those locations may have privacy laws different from those where you live.

OTHER WEBSITES AND SERVICES

Links to social platforms, client websites, press features or other services are provided for convenience. Their privacy practices are outside our control. Review the privacy policy of any third-party service before providing information to it.

UPDATES TO THIS POLICY

We may update this policy when the website, our services or applicable practices change. The revised policy becomes effective when posted here with a new effective date.

PRIVACY QUESTIONS OR REQUESTS

Contact Marque & Mortar at info@marqueandmortar.com.